Changelog
What's new in Pickup.
Version 1.8.0
October 2026Call rates update
- Per-minute call rates were adjusted for most destinations. The Call rates page in the app always shows the current price for every country.
Version 1.7.0
September 2026Call rates update
- We've adjusted per-minute call rates for some destinations. The Call rates page in the app always shows the current price for every country.
Version 1.6.0
September 2026Call rates update
- Per-minute call rates were adjusted for some destinations.
Version 1.5.0
September 2026Clearer call rates
- The Call rates page now lists every country with its per-minute price, in dollars and in credits.
Version 1.4.0
August 2026Your agents now speak 50 languages
- Your agents switch to the customer's own language during the call. The languages available depend on your plan.
- Faster product and policy import.
Version 1.3.1
August 2026Better win-back calls and call summaries
- Anna's win-back calls are more personal, and what the customer tells her is saved to your call log.
- Maya can email you a summary after each call she answers.
Version 1.3.0
August 2026Two new agents
- Anna calls back customers who haven't ordered in a while, and Ellie asks customers how their order went. Available on Growth and above.
- Each agent now has its own settings in the Agents tab, and a new in-app guide explains them.
Version 1.2.0
August 2026Inbound calls
- Add a phone number to your store and Maya answers it, helping callers with their orders and questions. Available on Pro and above.
Version 1.1.0
July 2026Referrals
- Share your referral code with another store owner and you both earn credits.
Version 1.0.0Launch
June 2026Pickup is live on the Shopify App Store
- An AI voice agent calls shoppers who abandon checkout and helps them complete their order.
- It answers from your store's products and policies, and can offer a discount to close the sale.
- Calling hours and opt-outs built in, plus a dashboard, a call log, and Alice, your in-app assistant.